Trustfund Agency NGO

1. Introduction

At Trustfund Agency, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and postal address when you contact us, make a donation, or register for an event.
Donation Information: Payment details when you make a donation.
Volunteer Information: Skills, availability, and interests when you apply to volunteer.
Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on the site.
Cookies: Small data files stored on your device that help us improve your experience on our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our services
To process donations and issue receipts
To communicate with you about our programs, events, and campaigns
To respond to your inquiries and provide support
To improve our website and services
To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With service providers who help us operate our website and services
When required by law or to protect our rights
With your consent

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications
Lodge a complaint with a supervisory authority

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at senjuti.trust@gmail.com.

Last updated: March 29, 2025